Salub Herbs will accept returns on products damaged during shipping with proof of purchase (order receipt), and if returns are completed within 30 days of shipment.If a product does not match the description on the website, you may return the item unused for an exchange of the correct product.

Salub Herbs will accept returns on most unused full-sized products within 7 days of delivery (minus shipping costs). Items should be in their original packaging. Due to the purity and potency of the ingredients we use, Salub Herbs cannot accept opened/used items.

  • Limited Edition items and special promotion items are considered final sale. To issue a return, please submit the returns form below. A customer care representative will authorise the request and provide you with return instructions.

A credit will be issued within 7 days of your package’s arrival back to our facility. You will be notified by email once this is completed.

Salub Herbs is not responsible for return of shipments or reimbursement of lost packages or damaged products.  Salub Herbs reserves the right to deny a refund to products that have been previously used.

Please note: returning an item may invalidate the promotions or discounts applied to the order, including but not limited to shipping discounts. For products purchased from a stockist, please consult their store policies.

For more on Returns & Exchanges, please read our Shipping Policy. We apologize for any inconvenience this may cause.